Senior Business Analyst

We are looking for an experienced Business Analyst to join our team

At
Better
we are building software solutions that help medical teams improve patient care. Our advanced open-data medical platform and healthcare applications already support over 30 million patients' electronic health records worldwide, making data quality our number one priority.

This is where
you
come in as our new Senior Business Analyst. You will play a key role in analysing, designing, and supporting the development of business solutions across all
Better
platform projects. Additionally, you will ensure the accurate gathering and translation of business requirements into functional specifications, maintaining high-quality standards throughout the project lifecycle, a strong relationship with the customer and the seeing through of projects throughout the lifecycle into post go live support.

Skills and expertise you need to excel in this position:

• Fluency in Slovenian
  is a mandatory requirement, as the role entails direct collaboration with our Slovenian clientele
• 3-5 years
  of experience as a Business Analyst in IT project delivery, preferably in healthcare IT and enterprise software
• Deep understanding
  of project oriented workflows
  a
  nd IT integration
  , with strong skills in stakeholder management and communication
• Proficient in project management and business analys
  is too
  l
  s (Microsoft Project, Jira/Confluence, , Trello, As
  a
  na)
• Strong decision-making, communication, and organizational skills, with the ability to perform under pressure and
  manage multiple projects
  effectively
• Detail-oriented, ensuring accuracy and completeness in project deliverables
• Adept at business analysis functions, including requirements gathering, process mapping, and solution design

How will you drive success in this role through your daily actions

• Develop expertise in
  the Better
  solution, including core functionalities, OpenEHR concepts, platform components,
  and Better
  Studio to create tailored solutions with solution architects and clinical analysts
• Conduct business analysis to identify customer needs, challenges, and opportunities, ensuring structured requirements documentation and clear communication between stakeholders and the IT development team
• Create and maintain business solution proposals, functional specs, process flows, and use cases using tools like UML and Figma, while preparing solution materials (docs, resources, videos) for project and BAU workflows
• Manage project communication, updating project managers on risks, issues, and progress, supporting documentation, timelines, and deliverables to ensure smooth execution
• Refine solutions to meet customer expectations through software demos, workshops, and feedback collection, while preparing statements of work (SOW) and aligning feature requests with business needs
• Support sales teams with estimations, proposals, and tender responses, contributing to business growth and customer engagement
• Mentor junior colleagues and foster a collaborative team environment while driving continuous process improvements for efficiency and effectiveness

What will you get as part of the Better team?

• Full-time employment and other financial benefits:
  Enjoy a stable position with a range of comprehensive benefits tailored to enhance your work experience
• Flexible work environment:
  Embrace a high degree of autonomy with flexible hours and a hybrid workplace that suits your lifestyle
• Continuous growth opportunities:
  We invest in your personal and professional development through a variety of internal and external training programs, mentoring, coaching, language courses, and a personal development fund to support your aspirations
• Commitment to wellbeing:
  Experience our dedicated employee wellbeing policy designed to prioritise your health and happiness
• Collaborative learning culture
  : Enjoy a non-hierarchical and supportive teamwork environment where knowledge sharing, critical thinking, and innovation are encouraged, allowing you to thrive
• Impactful healthcare transformations:
  Contribute to meaningful changes in the global healthcare landscape, with a focus on addressing societal challenges and enhancing healthcare delivery to millions of patients world wide
• Inspiring office space:
  Work in a vibrant office with your own dedicated desk, located in a great location in the city of Ljubljana.