Current jobs related to Shopify Support Developer - LjubljanaŠmartno - AgileEngine

  • XSLT Developer

    2 weeks ago

    Ljubljana-Šmartno, Slovenia AgileEngine Full time €90,000 - €120,000 per year

    AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17 industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow,...

  • Technical Support Specialist

    2 days ago

    Ljubljana, Ljubljana, Slovenia Celtra Full time €25,000 - €40,000 per year

    We're on a journey to create something new in the creative technology space, so if you're interested in supporting the future of creativity - come join us At Celtra, we make software for the most innovative brands and creative thinkers in the world. Our team is a collection of uniquely talented individuals with backgrounds ranging from SaaS, creative and...

  • Student - Portfolio support

    4 days ago

    Ljubljana, Ljubljana, Slovenia Danfoss Full time €20,000 - €25,000 per year

    The Impact You'll Make As our new Student – Portfolio Support, you'll play a key role in supporting our Product Portfolio and Compliance Teams within the Hydronic Building Controls business unit.This team develops and brings to market advanced hydronic and digital products and solutions for the HVAC industry.Your work will help us keep our product...

  • Student - Portfolio support

    4 days ago

    Ljubljana, Ljubljana, Slovenia Danfoss Full time €25,000 - €35,000 per year

    *The Impact You'll Make*As our new Student – Portfolio Support, you'll play a key role in supporting our Product Portfolio and Compliance Teams within the Hydronic Building Controls business unit.This team develops and brings to market advanced hydronic and digital products and solutions for the HVAC industry.Your work will help us keep our product...

  • Software Developer: Systems

    2 weeks ago

    Ljubljana, Ljubljana, Slovenia DevRev Full time €30,000 - €60,000 per year

    DevRevDevRev's AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and...

  • Head of Customer Support

    9 hours ago

    Ljubljana, Ljubljana, Slovenia Bird Buddy Full time €40,000 - €80,000 per year

    Bird Buddy is on a mission to reconnect people with nature through playful technology. As the Head of Customer Support, you will lead and oversee the daily operations of the support team, ensuring exceptional service and satisfaction for our customers. You will collaborate with cross-functional teams to ensure customer insights drive improvements and...

  • Working Student, IT Support

    6 days ago

    Ljubljana, Ljubljana, Slovenia Planet Full time €18,000 - €25,000 per year

    About the Role: As a Working Student in IT Support, you will gain hands-on experience by assisting with the day-to-day IT operations in our Ljubljana office, as well as supporting our remote employees across Europe and Asia. Our team handles onboarding/offboarding, device lifecycle, daily support, and office IT infrastructure — including video...

  • Technical Support Specialist

    1 week ago

    Ljubljana, Ljubljana, Slovenia Better Full time €104,000 - €130,878 per year

    We are looking for an experiencedtechnical support specialistto join our teamAtBetterwe are buildingsoftware solutions that help medical teams improve patient care. Our advanced open-data medical platform and healthcare applications already support over30 million patients' electronic health records worldwide,making data quality our number one priority.In...

  • Working Student, IT Support

    1 week ago

    Ljubljana, Ljubljana, Slovenia Planet Full time €20,000 - €25,000 per year

    Welcome to Planet. We believe in using space to help life on Earth.Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian...

  • Working Student, IT Support

    1 week ago

    Ljubljana, Ljubljana, Slovenia Planet Full time €45,000 - €55,000 per year

    Welcome to Planet. We believe in using space to help life on Earth.Planet designs, builds, and operates the largest constellation of imaging satellites in history. This constellation delivers an unprecedented dataset of empirical information via a revolutionary cloud-based platform to authoritative figures in commercial, environmental, and humanitarian...

Shopify Support Developer

2 weeks ago

LjubljanaŠmartno, Slovenia AgileEngine Full time €25,000 - €40,000 per year
AgileEngine is one of the Inc. 5000 fastest-growing companies in the US and a top-3 ranked dev shop according to Clutch. We create award-winning custom software solutions that help companies across 15 industries change the lives of millions.

If you like a challenging environment where you're working with the best and are encouraged to learn and experiment every day, there's no better place - guaranteed :)

WHAT YOU WILL DO

Provide first-level Shopify technical support, troubleshoot critical issues, and escalate as needed;
Conduct incident analysis, postmortems, and document resolutions for continuous improvement;
Engage with Product Management and business partners on system capability, design, and solutions;
Work with Development to ensure technical requirements, best practices, performance, and security;
Support Project Management with effort estimates, planning, and removing technical roadblocks;
Develop key system components, identify reusable modules, and optimize delivery time;
Research platform capabilities and opportunities for the eCommerce roadmap;
Perform code analysis, develop patches, and implement new platform features;
Participate in code reviews, unit testing, and technical validation of updates.

MUST HAVES

2 years of Shopify development experience, with knowledge of Shopify Plus;
Solid understanding of the Systems Development Lifecycle (SDLC) and methodologies;
Flexibility to occasionally work 12-hour shifts as part of a rotating schedule, including some weekends and holidays, within a 24/7 support environment;
Experience troubleshooting site issues using various tools (commercial/open-source);
Strong problem-solving, analytical skills, and attention to detail;
Experience with page performance optimization and secure development practices;
Knowledge of front-end caching, CDNs, and request-response flow;
Familiarity with ticketing systems like Jira;
Strong verbal and written communication skills;
Ability to work independently and collaboratively in a team;
Patience, empathy, and a customer-first mindset;
Continuous learning mindset and adaptability to new technologies and procedures;
Upper-Intermediate English level.

NICE TO HAVES

Previous experience in customer service or technical support is a plus;
Salesforce Cloud experience;
Proficiency in core JavaScript (or a popular variant) and front-end frameworks.

THE BENEFITS OF JOINING US

Professional growth: Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps.

Competitive compensation: We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities.

A selection of exciting projects: Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands.

Flextime: Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office – whatever makes you the happiest and most productive.

Your application doesn't end here To unlock the next steps, check your email and complete your registration on our Applicant Site. The incomplete registration results in the termination of your process.