Operations Specialist

3 days ago

Ljubljana, Ljubljana, Slovenia Wolt Full time €33,000 - €41,000 per year

About Wolt
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn't always easy, but it's definitely exciting. Here you'll learn more, build more, and ship more than in most other companies. You'll be challenged a lot, but also have a lot of fun on the way. So, if you're a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

We're looking for an Operations Specialist (Compliance) who loves working with data, thrives in Excel and Looker, and can spot patterns that indicate potential fraud or misuse on the platform. The role sits at the crossroads of business needs, operational efficiency, and risk management – balancing agility with legal safety.

In this role, you will:

  • Analyze large data sets to identify repeated patterns and potential misuse of the platform.
  • Work daily with Excel and Looker, building reports and insights to guide decision-making.
  • Design and optimize compliance processes, including automation of repetitive tasks.
  • Leverage AI-powered tools to improve efficiency and detect risks faster.

  • Support the management of key compliance areas, that is, a mix of task-based activities and long-term projects:

  • Termination Policy

  • Escalation Flow Management
  • Fraud Investigation and Management
  • Insurance Management
  • Road Incident Management
  • Police Report Management
  • Courier Profile Deletions

What we're looking for:

  • Strong analytical skills and a love for data.
  • Proficiency in Excel and comfort in Looker (or similar BI tools).
  • Familiarity with AI tools and ability to integrate them into daily operations.
  • Experience in process design and automation.
  • Ability to connect business needs with compliance requirements, balancing risk with operational goals.
  • A mindset that navigates between legal safety and operational aggressiveness, ensuring smart, scalable solutions.

If you're excited about building insights, preventing misuse, and shaping compliance operations that enable business growth safely – this role is for you.

Compensation
The successful candidate's starting pay will fall within the pay range listed below and is determined based on factors such as the candidate's skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting.

The salary below is the monthly salary range for this position.

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner

Slovakia Pay Range:

€ €2.731 EUR

Our Commitment to Diversity and Inclusion

We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

  • Senior Funding Specialist

    5 days ago

    Ljubljana, Ljubljana, Slovenia Leanpay Full time €100,000 - €120,000 per year

    Senior Funding Specialist, Leanpay GroupMain Task and GoalsThe Senior Funding Specialist will be responsible for leading Leanpay's funding strategy and execution across its markets, ensuring sufficient, stable, and cost-optimized liquidity to support Leanpay's ambitious growth. In the period 2025–2028 Leanpay plans to originate over €600 million in...

  • Product Marketing Specialist

    2 weeks ago

    Ljubljana, Ljubljana, Slovenia Transoft Solutions Full time €30,000 - €60,000 per year

    Do you want to make a difference within the global transportation planning and design community? With offices around the world, Transoft Solutions is an international leader in the development of innovative and highly specialized software for aviation, civil infrastructure, transportation, and operational professionals. Most recently, our exciting predictive...

  • Legal Specialist

    2 days ago

    Ljubljana, Ljubljana, Slovenia Better Full time €40,000 - €80,000 per year

    We are looking for a Legal Specialistto join our teamAt Better, we are building software solutions that help medical teams improve patient care. Our advanced digital health platform and solutions already support over 30 million patients' electronic health records across more than 20 markets worldwide, making data quality our number one priority.As a legal...

  • Pharmacovgilance Specialist

    7 days ago

    Ljubljana, Ljubljana, Slovenia Swixx BioPharma Full time €40,000 - €60,000 per year

    Swixx Biopharma is a trusted commercial partner for international companies seeking an indirect operating model in certain markets. We collaborate with some of the world's most innovative pharmaceutical and biopharma companies to ensure patients have access to cutting-edge medicines, regardless of where they live. By providing a full suite of pharma...

  • Customer Support Specialist

    2 days ago

    Ljubljana, Ljubljana, Slovenia Oryx Gaming International, LLC, US Full time €25,000 - €40,000 per year

    We are searching for a Croatian speaking Customer Support Specialist that will be working in an international team offering support for our customers, helping them with any requests or issues, and forwarding the feedback to our product managers.Your responsibilities:Communication with customers via chat, e-mail and phone,Problem solving of customer issues...

  • IT Support Specialist

    1 week ago

    Ljubljana, Ljubljana, Slovenia Oryx Gaming International, LLC, US Full time €30,000 - €50,000 per year

    Join Bragg as an IT Support Specialist You will be part of a dynamic internal IT Support team that  operates in a supportive yet dynamic environment where everyone is hands-on and engaged in diverse aspects of mission-critical infrastructure. We prioritize system efficiency, availability, and security while tackling impactful challenges that drive our...

  • Technical Support Specialist

    7 days ago

    Ljubljana, Ljubljana, Slovenia Celtra Full time €25,000 - €40,000 per year

    We're on a journey to create something new in the creative technology space, so if you're interested in supporting the future of creativity - come join us At Celtra, we make software for the most innovative brands and creative thinkers in the world. Our team is a collection of uniquely talented individuals with backgrounds ranging from SaaS, creative and...

  • Finance and Accounting Specialist

    2 days ago

    Ljubljana, Ljubljana, Slovenia BARTEC Full time €25,000 - €35,000 per year

    BARTEC AcademyOnline Store (USA)enIndustriesOil and Gas With our decades of specialized experience, we are perfectly equipped to meet the high requirements of the oil and gas industry.Chemical The chemical industry – including petrochemicals – with its potentially explosive production processes is one of our most important fields of...

  • iGaming Customer Support Specialist

    5 days ago

    Ljubljana, Ljubljana, Slovenia Gamdom Full time €24,000 - €36,000 per year

    Company Overview:Gamdom, a leading Cryptocurrency iGaming operator, is expanding its fully remote team and is on the lookout for tech-savvy individuals who are passionate about customer support. If you're eager to learn, open-minded, and thrive in a dynamic environment, we want to hear from youPosition Overview:Join our growing team as a Customer Support...

  • Head of Growth Marketing

    5 days ago

    Ljubljana, Ljubljana, Slovenia Remotely Talents Full time $4,500 - $5,500

    Position SummaryOur client is a venture-backed auction platform startup founded by an entrepreneur who previously sold a major company for over $1 billion. With 2+ years of development behind them and a strong global team of developers and designers, they are now preparing for a soft launch in January 2026 in the collectibles market.They are seeking their...