System Engineer

12 hours ago

Ljubljana, Ljubljana, Slovenia HC Center Full time

Company Description

HC Center d.o.o. is a reliable, flexible, technically-strong, and customer-oriented partner in IT technology and Cloud offerings based in Slovenia and operating in region.

We are looking for a
System Engineer
to strengthen our team.

Key Responsibilities

  • Monitor the health, availability, and performance of infrastructure and cloud services (servers, virtual machines, databases, and networking components).
  • Respond to alerts, tickets, and incidents; troubleshoot issues and take corrective actions to restore services within defined SLAs.
  • Analyze monitoring alarms (including outside working hours when required) and escalate complex issues according to established procedures.
  • Perform server and service administration tasks across cloud environments.
  • Support implementation, configuration, and verification of infrastructure and cloud setups following approved designs and procedures.
  • Assist in coordinating and executing infrastructure and cloud changes in line with change management processes.
  • Utilize monitoring and logging tools to proactively identify potential issues and implement preventive measures.
  • Perform testing and validation of security mechanisms, backups, and recovery procedures.
  • Support incident resolution activities, including contributing to root cause analysis and preventive actions.
  • Assist with cloud migrations and integrations under guidance from senior engineers.
  • Apply security best practices and support compliance with internal and external standards.
  • Maintain and update technical documentation, runbooks, work procedures, and troubleshooting guides.
  • Proactively communicate with clients and internal stakeholders regarding incidents, changes, and service status.
  • Communicates with the customers on the status of the requests, collaborates with customers on resolutions when needed
  • Share knowledge with junior team members and support onboarding activities.
  • Track and record all work activities accurately in ticketing, monitoring, and time-tracking systems.
  • Stay informed about relevant infrastructure and cloud technologies and suggest operational improvements.

Job Requirements

  • 2-3 Years of relevant experience
  • Strong knowledge in:
    VMware
    (vSphere/ESXi, vCenter),
    NSX, Veeam
  • Proven experience in virtualization, backup, and storage domains
  • Production troubleshooting + working with incidents/tickets
  • Knowledge of enterprise storage platforms / backup strategies
  • Learning agility with exceptional drive for development
  • Strong customer-facing communication (clear written updates, escalations)
  • Proactive problem solver
  • Team player

Mindset & Approach

We're looking for someone who
challenges the status quo
.

A
proactive thinker
who embraces automation,
AI-driven solutions
, and continuous optimization.

Someone
curious, innovative, and passionate
about building smarter, more resilient cloud systems - and who thrives in a
collaborative, fast-evolving environment
.

Why you'll love working with us

  • Collaborate with a
    team of top regional experts
    who value learning, knowledge-sharing, and curiosity
  • A
    culture that rewards initiative and innovation
    , where your ideas truly make an impact
  • Continuous growth
  • The opportunity to work on
    high-impact projects
    that shape the cloud landscape across the CEE region

If you recognize yourself in this role and are eager to join a growing team that's reshaping the future of cloud services, we encourage you to apply.

We look forward to meeting you


Join us and help shape the future of IT Apply now

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