Technical Product Specialist

We are looking for a technical product specialist to join our team

At
Better
, we're delivering digital health solutions that connect data, systems, and people to improve healthcare delivery around the world. Our open platform and suite of composable applications power clinical workflows and data integration for over 30 million patients, placing technical excellence and interoperability at the core of everything we build.

We are seeking a technical product specialist to drive the delivery of innovative digital solutions in a healthcare setting. The ideal candidate will bring a foundation in software engineering, architecture, and systems integration, coupled with a proactive and solution solving mindset with the ability to align technical execution with key objectives and expected deliverables. You'll play a key role in shaping the technical architecture of our platform across customer projects, designing secure and scalable integration and data management solutions. From system architecture and platform dependencies to authentication flows and configuration across implementations, you'll help ensure our solutions are robust, secure, and future proof. You'll work closely with standards like openEHR, FHIR, IHE, OAuth 2.0, and OpenID Connect to deliver innovative, composable digital health systems.

This role is ideal for someone passionate about platform thinking, capable of orchestrating multiple technical components into cohesive solutions that address real-world needs. Experience in healthcare is beneficial but not required. What matters is the ability to understand complex domains and translate that understanding into actionable technology strategies.

You'll also collaborate with the delivery team lead to drive successful project execution, and with the commercial director to support solution scoping and consultancy for new and existing customers. If you're passionate about building the technical foundation for next-generation healthcare platforms, we'd love to have you on the team

Skills and expertise you need to excel in this position:

• 3-5 years of experience
  in a software engineering, development, solution architect, or technical support role.
• Experience in delivering software solutions, involving multiple components (e.g., APIs, UI layers , data stores, etc.).
• Understanding of integration principles, system interoperability, and how different components fit together in an enterprise ecosystem.
• Working knowledge of security protocols and identity management, such as OAuth 2.0, OpenID Connect, and/or SAML.
• Good communication and organisational skills, with the ability to guide teams and manage technical discussions with both internal and external stakeholders.
• High ethical standards and an appreciation for the importance of data protection and responsible system design.
• Highly organised and detail-oriented, with the ability to manage multiple projects, make sound decisions under pressure, and uphold strict ethical standards, particularly around patient data confidentiality.

How will you show up and shape success, one day at a time?

Platform Implementation & Configuration

• Drive platform deployment across environments (dev/test/prod), establish configuration governance, and guide best practices for scalable, secure implementation. Provide technical leadership to developers and system administrators.

Stakeholder Engagement & Consultancy

• Serve as a technical specialist to internal teams and customers, conducting workshops and trainings. Translate technical concepts into clear guidance and documentation. Align technical design with business goals through close collaboration with project managers.

Integration & Interoperability

• Lead FHIR and openEHR-based integration design with external systems, ensuring semantic interoperability and secure API communication. Collaborate with third-party vendors and customers on API integrations and data transformations.

Solution Architecture & Security

• Design and document solution architecture aligned with the Better Platform and customer needs, managing component dependencies and ensuring robust security models. Define access policies, authentication flows (OAuth, OpenID), RBAC/ABAC models, and ensure GDPR compliance. Identify design risks and recommend improvements for performance and security.

Quality Assurance & Knowledge Management

• Support testing processes, user acceptance testing (UAT), and knowledge base development. Document workflows, create test cases, and assist customer service teams with technical investigations and user support materials.

Continuous Improvement & Collaboration

• Contribute to tender responses, promote a collaborative team environment, and drive ongoing improvements in processes, tools, and team practices for greater efficiency and effectiveness.

What will you receive as a valued member of the Better team?

• Full-time employment and other financial benefits:
  Enjoy a stable position with a range of comprehensive benefits tailored to enhance your work experience.
• Flexible work environment:
  Embrace a high degree of autonomy with flexible hours and a hybrid workplace that suits your lifestyle.
• Continuous growth opportunities:
  We invest in your personal and professional development through a variety of internal and external training programs, mentoring, coaching, language courses, and a personal development fund to support your aspirations.
• Commitment to wellbeing:
  Experience our dedicated employee wellbeing policy designed to prioritise your health and happiness.
• Collaborative learning culture:
  Enjoy a non-hierarchical and supportive teamwork environment where knowledge sharing, critical thinking, and innovation are encouraged, allowing you to thrive.
• Impactful healthcare transformations:
  Contribute to meaningful changes in the global healthcare landscape, with a focus on addressing societal challenges and enhancing healthcare delivery to millions of patients worldwide.
• Inspiring office space:
  Work in a vibrant office with your own dedicated desk, located in a great location in the city of Ljubljana.

Sounds good?

Send us your CV, and we will get back to you as soon as possible.