Senior Event Planning Manager

Property Description

Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef. Apply now to start your journey in paradise

Overview

We're seeking a creative and detail-oriented Senior Event Planning Manager to join our team In this role, you will be responsible for coordinating all aspects of events, from initial planning to execution, to ensure that our guests have an unforgettable experience. The Senior Event Planning Manager acts a liaison between the customer and hotel sales person to provide direction and supervision during execution of meeting and banquet functions or event. Will be available to customers during event to solve problems and suggest alternatives to previous arrangements. They will directly serve group and catering customers in a proactive manner working with the logistics of group room blocks, food and beverage, public meeting space, and billing processes.   If you're a natural leader, love a fast-paced environment, and thrive under pressure, then we want to hear from you

Responsibilities
Primary Responsibilities
Event Planning & Coordination

• Oversee the detailed planning, coordination, and execution of large group meetings, conventions, and incentive events.

• Serve as the primary point of contact for meeting planners after the contract is signed, maintaining clear communication throughout the event lifecycle.

• Conduct detailed pre-convention meetings to ensure alignment between client expectations and internal departments.

• Prepare and distribute Banquet Event Orders (BEOs), group resumes, and meeting agendas with accuracy and timeliness.

• Partner closely with Banquets, Culinary, AV, Front Office, and Housekeeping teams to ensure seamless delivery of all group requirements.

• Ensure all meeting setups, F&B functions, and room allocations adhere to client specifications, brand standards, and safety requirements.

Client Relations & Communication

• Build and maintain strong professional relationships with meeting planners and corporate clients to drive satisfaction and repeat business.

• Anticipate client needs and provide proactive solutions to ensure a successful event experience.

• Conduct post-convention meetings or follow-ups to gather feedback and address any concerns.

• Represent Frenchman's Reef in a professional manner at all times, upholding the resort's brand image and service philosophy.

Revenue Management & Profitability

• Maximize group revenue through effective space management, upselling of enhancements, and careful review of event profitability.

• Monitor group room blocks, attrition, and cancellation policies to minimize revenue loss.

• Review final billing with clients to ensure accuracy and timely payment.

• Collaborate with Sales, Revenue Management, and Finance to forecast and analyze group performance metrics.

Qualifications

• Bachelor's degree and/or 2+ years of hotel sales experience
• 3 years food and beverage experience
• Strong understanding of negotiation and interpretation of contracts
• Developed business communication skills, both written and verbal
• Ability to direct/motivate event planning department to meet and exceed goals
• Working knowledge of computers and Microsoft office
• Present a professional appearance and confidence
• Ability to communicate effectively with public and other Team Members
• Strong time management skills, and ability to work under pressure
• Experience with major Hospitality Sales CRM systems

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

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