Executive Meeting Manager

Property Description

Join the elite team at The Westin at Frenchman's Reef in breathtaking St. Thomas Set against the stunning backdrop of the Caribbean, our reimagined resort is where luxury meets tropical paradise. We're looking for passionate and driven individuals to help us deliver world-class hospitality in a setting like no other. With exceptional amenities, including pristine beaches, a state-of-the-art spa, multiple dining options, and endless adventure opportunities, The Westin at Frenchman's Reef offers a dynamic work environment where your talents can shine. As part of our team, you'll have the opportunity to create unforgettable experiences for our guests in one of the world's most coveted destinations. Elevate your career in hospitality by joining us and be a part of the excitement and energy at The Westin at Frenchman's Reef. Apply now to start your journey in paradise

Overview

Join our team as an Executive Meeting Manager and be part of our world-class hospitality experience. As an Executive Meeting Manager, you will have the opportunity to work with our guests and clients to create memorable experiences for their events. You will be responsible for managing all aspects of events, from initial inquiries to post-event evaluations. Your exceptional communication and interpersonal skills will be put to the test as you coordinate with internal departments to ensure successful events. This is a great opportunity for someone who is passionate about event planning and has a strong desire to be part of a dynamic and collaborative team.

Responsibilities
Primary Responsibilities
Sales & Client Relations

• Manage all inquiries for small groups and meetings, focusing on business that does not require full-service sales manager involvement.

• Respond promptly to client requests with accurate proposals, contracts, and detailed event information.

• Conduct site visits and property tours to showcase meeting spaces, guest rooms, and resort amenities.

• Negotiate rates, space, and terms within established guidelines to maximize profitability.

• Develop and maintain positive client relationships to encourage repeat and referral business.

Event Planning & Coordination

• Serve as the primary point of contact for meeting planners from contract to departure.

• Collaborate closely with Banquets, Culinary, AV, and Operations teams to ensure event details are properly executed.

• Prepare and distribute Banquet Event Orders (BEOs), group resumes, and internal communications in a timely and accurate manner.

• Monitor room blocks, cutoff dates, and attrition to manage inventory effectively.

• Ensure meeting rooms are properly set according to client specifications and brand standards.

• Attend pre- and post-event meetings to review details, anticipate needs, and collect feedback.

Revenue Management & Reporting

• Achieve or exceed monthly sales goals and revenue targets for the small meetings market.

• Maintain detailed records in the property's sales system or equivalent), ensuring all client communications, contracts, and changes are documented.

• Partner with the Director of Sales & Marketing and the Sales Team on forecasting, group pace, and revenue strategy.

• Identify opportunities for upselling meeting enhancements, F&B upgrades, and resort experiences.

Qualifications

• Minimum of 1 years of experience in event planning or hospitality industry
• Strong communication, negotiation, and interpersonal skills
• Excellent organizational and time management skills
• Knowledge of sales and marketing principles
• Professional appearance and confidence
• Strong understanding of negotiation and interpretation of contracts
• Ability to work under pressure and meet tight deadlines
• Experience with major Hospitality Sales CRM system preferred

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US.   A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

In keeping with the company's heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays). 
• 401K Match

Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual OrientationDavidson Hospitality is a drug free workplace.  Pre-employment drug test and background check required.  We participate in E-Verify.

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