Product Assistant

2 weeks ago

Ljubljana, Ljubljana, Slovenia Medifit Full time €50,000 - €60,000 per year

Področje:
Zasebno zdravstvo, Zavarovalništvo, SaaS

Zaposlitev:
Redna zaposlitev (6-mesečna poskusna doba)

Medifit je slovensko podjetje, specializirano za razvoj informacijskih rešitev v zdravstvu in zavarovalništvu. Z inovativnimi produkti izboljšujemo dostopnost in učinkovitost zdravstvenih storitev ter poenostavljamo administrativne procese. Naša ekipa razvijalcev soustvarja tehnologije, ki neposredno prispevajo k boljši zdravstveni oskrbi.

Opis delovnega mesta

Kot produktni asistent boste pomemben člen oddelka Operacij, ki v okviru poslovne enote Medical razvija in uvaja digitalne rešitve za področje primarne zdravstvene oskrbe ter skrbi za uspešno uporabo in zadovoljstvo naših uporabnikov.

Storitve v okviru poslovne enote Medical se nanašajo na virtualno oskrbo na področju družinske medicine. V okviru enote deluje več kot 15 zdravnikov družinske oziroma splošne medicine, do aplikacij pa ima dostop več deset tisoč uporabnikov.

Vaše delo bo vključevalo zlasti:

  • podporo uporabnikom (pacientom) in reševanje njihovih vprašanj, predvsem prek digitalnega kanala;
  • komunikacijo z internimi zdravniki družinske oz. splošne medicine;
  • sodelovanje pri pripravi uporabniških navodil, priročnikov in druge dokumentacije, namenjene zdravnikom za izvajanje dela v okviru poslovne enote Medifit Medical;
  • implementacija in izvajanje protokolov v okviru poslovne enote Medifit Medical;
  • sodelovanje pri načrtovanju in razvoju programske opreme (podajanje predlogov, testiranje, preverjanje uporabniške izkušnje).
  • sodelovanje z vsemi ključnimi deležniki v projektih (produktni vodje, razvijalci, testerji) pri usklajevanju nalog in poteka dela.

Kaj pričakujemo?

  • Visoka stopnja digitalne pismenosti.
  • Zaželeno poznavanje orodij, kot sta
    Jira
    in
    Slack
    .
  • Prednost
    : Predhodne delovne izkušnje na primerljivem področju.
  • Prednost
    : izobrazba tehnika/tehnice zdravstvene nege.

Kaj ponujamo?

  • Dinamično in strokovno okolje.
  • Možnost sodelovanja z interdisciplinarno ekipo.
  • Priložnost za strokovni razvoj in učenje.

Lokacija:
Ljubljana & možnost dela od doma (predvidoma 1 dan na teden)

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