Solution Engineer

Opportunity for Presales Engineer Early in career
Multiple locations available:
Zagreb (Croatia), Belgrade (Serbia), or Ljubljana (Slovenia).

Are you insatiably curious, deeply passionate about the realm of AI & applications, and ready to tackle complex challenges in a dynamic environment?

If so, we invite you to join our team as a
Solution Engineer AI & Apps (i.e. Presales Engineer)
in AI Applications for enterprise customers in the Adriatics region at Microsoft.

This is a
pre-sales role focused on customer engagement and solution design.
Here, you'll be at the forefront of cutting-edge projects that leverage the latest technologies to drive meaningful impact. Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

Microsoft is transforming the developer experience for AI applications across the development lifecycle. With AI Foundry and seamless integration with Azure AI, we're leading the way in Agentic AI development where AI agents streamline development and operations. As an AI Apps Solution Engineer, you'll help customers boost productivity and become AI-native.

As an
Solution Engineer
AI& Apps
(SE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft's AI-powered stack across every stage of the development lifecycle. You'll collaborate closely with engineering leaders and platform teams to accelerate AI Foundry, Azure AI, and Responsible AI, through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops. This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment. You'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications development into their deployment workflows. In summary, you'll help customers modernize their applications and realize the full value of Microsoft's AI platform, all while enjoying flexible work opportunities.

As a trusted technical advisor, you'll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows. In summary, you'll help customers modernize their applications leveraging AI and realize the full value of Microsoft's platform.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• You will engage with and reaches out to customers with coaching and guidance from others and develop an understanding of current customer context and anticipate next steps as well as drive technical wins with support from peers.
• You will engage other resources, leveraging basic resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
• You will engage in partner sell-with scenarios, build your awarenss of parter technical capacity through observation and review customer interactions to raise competitive information and contribute to the product strategy by soliciting and communication customer feedback.
• You will tailor Microsoft standard messaging to the aidience using knowledge of specific Microsoft products and contribute to demonstrations of soluitons and present reference architecture to partners or customers for key parts of their technology sets.
• You will build your own awareness of digital transformation sales methodoligies and consume and levrage readienss materials to expand your domain knowledge and practice expertise as you promote readiness to internal teams and actively participate as a member of the Microsoft tech community.
• You will embody our culture and values

Qualifications
Required Qualifications (RQs)

• 1+ year(s) Technical pre-sales or technical consulting experience

• OR Bachelor's Degree in Computer Science, Information Technology, or related field

• OR equivalent experience

• Fluent in English AND in one of the following languages: Croatian, Serbian, or Slovenian.

Preferred Qualifications (PQs)

• Demonstrated experience with cloud, hybrid, or on-premises infrastructure—including architecture design, migrations, adherence to industry standards, and technology management.
• Solid understanding of the Agentic AI framework and AI management and security practices (e.g., Gen AI Ops, Microsoft Sentinel, Responsible AI, orchestration, and monitoring).
• Familiarity with one or more development frameworks, tools, or languages such as GitHub, Copilot Studio, Visual Studio Code, Jupyter, PyCharm, , Python, Java, C#, C++, and AI-assisted development tools.
• Knowledge of AI and machine learning model principles, including frameworks and tools like the Agentic AI framework, AI Foundry, Semantic Kernel, LangChain, Foundry SDK, Responsible AI practices, and techniques such as fine-tuning and inferencing.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.