IT Operations

Summary
BirdBuddy is a fast-growing tech company building products that bring people closer to nature through smart hardware, software, and data. As we scale globally, we're strengthening our internal systems, security, and operations - and we're looking for a hands-on IT Systems Administrator who will also take ownership of information security and NetSuite administration.

This is a practical, doer role for someone who enjoys owning systems end-to-end, improving processes, and working closely with both technical and non-technical teams.

The Role
You will be the go-to person for internal IT, security, and NetSuite, ensuring reliability, security, and efficiency across the company. This is a unique opportunity to take charge of IT operations, own all critical systems, and expand into ERP management and integrations troubleshooting.

Key Responsibilities 

• Manage and administer Google Workspace, Microsoft 365, and LastPass
• Handle user access management, permissions, and offboarding
• Own information security practices, access to critical tools, and security assessments
• Manage certificates, error monitoring, and system uptime
• Administer NetSuite (access rights, upgrades, workflows, integrations)
• Monitor and troubleshoot API integrations between NetSuite and external partners
• Manage software licenses, subscriptions, and cost optimization
• Handle vendor communication, contract negotiations, and renewals
• Support process automation and internal efficiency improvements
• Provide IT and office-related support for employees
• Manage IT equipment procurement and company network infrastructure

Key Qualifications

• Experience in IT systems administration or a similar role
• Hands-on experience with NetSuite or another ERP system is a plus
• Good understanding of information security principles
• Experience with user management, access control, and troubleshooting
• Scripting skills (e.g. Python, Bash, JavaScript)
• API troubleshooting (REST APIs, edge cases) is a plus
• Comfortable working independently and owning systems end-to-end
  
  

Join us

• Work on a project that can truly change how millions of people perceive nature and help them make a lasting impact on global biodiversity for generations to come
• Engage with a passionate, dynamic, and talented team
• Be part of the fast-paced, innovative environment of a rapidly growing startup, with abundant opportunities for personal and professional growth
• Work three half-days in the office with the flexibility to manage the rest of your schedule
  
  

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