Merchant Success Manager

Leanpay is a 8 year old Fintech company, fulfilling a mission to enable consumers to pay for any product or service in installments in any shop and in any channel with only a few clicks. Leanpay assures immediate response, no worries about paperwork, no waiting or separate trips to the bank, and no need for a credit card or other financial product onboarding.

Buy Now Pay Later (“BNPL”) and digital Point-of-sale Finance (“dPOSF”) are the hottest trends in Fintech and Leanpay is working hard to be at the forefront of that trend in Central and South-eastern Europe.

Currently, Leanpay is a dPOSF leader in Slovenia. In 2021 Leanpay successfully finished Series A funding round, and in 2022 Leanpay continued its internationalization and growth into Hungary and Romania.

Leanpay cultivates a flexible work environment as well as a dynamic and agile operating model that will give anyone a high level of responsibility and exposure to the company’s core business. Any successful candidate will have the chance to work with a talented and bold team, which will contribute to their personal and professional growth.

Leanpay is looking for an experienced B2B sales professional – Merchant Success Manager to support to our merchant partners and shops, and support Leanpay growth in Slovenia.

Merchant Success Manager

We are looking for an experienced and motivated B2B sales professional –Merchant Success Manager - to work with Leanpay merchant partners in Slovenia.

For colleagues excelling at their work, Leanpay will offer plenty of future personal growth and advancement possibilities, either by taking on more responsibilities in Leanpay Slovenia or by transitioning to larger foreign markets.

Responsibilities:

The main goal of a client relationship manager at Leanpay is to enable and support merchant partners to market and sell Leanpay services to consumers in their offline/online shops.

Main responsibilities include:

· promote Leanpay products (presenting Leanpay solutions, added value and advantages to merchant partners, concluding and processing the necessary documentation),

· implementing best practices for POS (for example in communication, marketing, consumer journey) with merchant partners to optimize proper and responsible use of the Leanpay consumer loans by consumers,

- preparation of simple reports on the demand for Leanpay services on the market, on the activities carried out and the results achieved in the development of the network of trading partners, and on the activities carried out and the results achieved in increasing the number of users of Leanpay services,

· travel around Slovenia,

· meet monthly and annual budgets and plans in terms of sales, relationship management and consumer acquisition,

· actively propose and cooperate in internal Leanpay product development and service improvement projects,

· contribute to the overall global success of our company.

Requirements:

· 1 year or more experience in Business-to-Business (B2B) relationship management (specific experience from retail financial services or retail B2B sales is an advantage)

· ability to provide great customer service,

· proven ability to achieve plans and aspirations,

· excellent understanding and skills in B2B client relationship management (existing B2B network of contacts is an advantage) and positive relationship building,

· excellent communication skills and an aptitude for teamwork,

· fluent in Slovene and English (speaking, reading, writing),

· high school diploma and/or further education in finance, business administration, or similar (a university degree in economics, business or similar is an advantage),

· good knowledge of the country,

· excellent work habits.

If you believe you are the right person for this job, please send us your CV. We are looking forward to hearing from you. Only shortlisted candidates will be contacted.

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